What is the primary function of an exchange agent?

The primary function of an exchange agent is to facilitate exchanges between timeshare owners. This role is crucial within the timeshare industry as it provides owners with the opportunity to swap their timeshare usage rights with others, allowing for increased flexibility and variety in vacation destinations and experiences. By coordinating these exchanges, the agent helps owners maximize the value and enjoyment of their timeshare investments.

This function is vital because many owners may wish to travel to different locations or during different times than those assigned to them, and the exchange agent connects them to other owners who want to make similar exchanges. The agent typically operates within a network of participating timeshares, making it easier for owners to find suitable exchange partners.

Considering the other choices, selling timeshare properties directly does not align with the primary role of an exchange agent, as their focus is on facilitating exchanges rather than direct sales. Managing timeshare listings and appraising timeshare values also fall outside the primary responsibilities of an exchange agent, focusing more on administrative or valuation tasks rather than the exchange process itself.